30x30x30 Blogathon Post #12: June 12th – Lida Citroën
Our personal brands must be based in authenticity, not image or ‘spin’. Lida Citroen’s post on Day 12 of the Personal Branding Blogathon reminds us that in our effort to connect with others, we can lose our sense of self. Lida is an internationally recognized branding expert who provides clients around the world with comprehensive integrated branding, marketing and communication services; hence, the name of her company LIDA360! Her own authenticity comes out in her numerous media appearances and her energy and passion is truly contagious.
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Personal Branding Requires Authenticity
From the time we are young, we are encouraged to get along and fit in with others. Even my parents, European immigrants, were told to assimilate as quickly as possible into American culture to be accepted.
Being cooperative, assimilating and blending appears to be the goal. However, in our effort to connect with others, we can lose our sense of self. We see this with teenage girls trying to conform to be popular, young adults trying to dress like their magazine idols, spouses wanting to be what the other desires in order to be happy, and employees trying to fit in with a corporate culture that goes against their values.
In a society that seems to reward sameness, we often lose the most valuable part of our personal brand: our authenticity.
As a personal branding specialist, author and speaker, my job is to help my clients and audiences create effective positioning in a target market based on their authentic value. I have never been good at “spin” or making someone into something they’re not.
Instead, I help my clients uncover their core beliefs, passions, values and build a marketing and communications strategy to build brand awareness, manage their reputation and create desired positioning based on what makes them unique, not what makes them look, sound and appear to be like everyone else.
Authenticity Explained
I define authenticity as “living the core goals, beliefs and values that guide your emotional, spiritual and intellectual self and that present through behavior.” In other words, when you are your most genuine self, you are being authentic. When we encounter you, are you being authentic?
“Are you representing yourself as you or as someone you think we’ll like?” Tweet This!
Being authentic means that across situations, I will experience you – and your commitment to your values – consistently. Since a brand is a promise of an experience, an authentic brand is one that has a consistent, dependable experience attached. Each time I experience you, I know I can expect you to be yourself (i.e. qualities such as friendly, honest, collaborative, inquisitive, etc.). I don’t have to worry that you will try to be someone you’re not just to impress me.
A Real Example
Last year I worked with a talented chief executive who had just facilitated the largest acquisition in telecommunications history. She had been instrumental in designing, negotiating and directing the transaction, and was lauded for her skills of financial design, operational innovation, teamwork, shareholder management and media relations.
When I worked with Susan (not her real name), she was beautifully scripted. She had her key messages ingrained and even knew which was her better side for media photographs. Her presentation skills had been honed and crafted over many years of high-pressure public exposure.
With the acquisition, Susan was leaving her post. This presented a unique time in her life: No longer would her scripts be prepared for her, wardrobe carefully selected according to the audience, and schedule designed by an expert public relations team. She was on her own now.
Susan embraced this opportunity to examine and design her personal brand once and for all. In working together, Susan and I uncovered what really motivated her, what made her heart sing, and where her genuine self shined the brightest.
Our work together revealed many “ah ha’s’” as well as confirmed some beliefs:
- Susan was great at building teams.
- She loved to mentor young women coming up the corporate ladder.
- She empathized with cross-functional teams struggling to build unity.
- She believed passionately in transparency and honesty.
- She loved her community!
All of these authentic passions, character traits and beliefs gave Susan and I a platform from which to design her personal brand strategy and create the next chapter in her personal and professional life. We designed a personal brand strategy and tactical plan that Susan found easier than expected to implement because it was based on authenticity. For once, Susan could be herself, and that was exciting to her!
Authenticity Isn’t Easy
In addition to working with corporate audiences, I work extensively with military veterans transitioning to civilian careers. For this audience, being authentic poses many challenges. In service, they are taught survival skills, including: cooperation, following orders, and yes, assimilation. The U.S. military supports “sameness” over individuality to ensure survival of the troops and mission.
For this group, teaching them how to find their core values, set expectations of the experience with them, and direct their actions according to the promise others can expect from them is challenging. Maybe it is for you, too?
To uncover your authentic self, here are some helpful tips:
- Reflect on your passions. What do you enjoy doing? What do you love to talk about? What makes your heart race with excitement as you reflect on it?
- When do you feel “inauthentic”? When do you find yourself not acting like yourself, going through the motions, trying to be someone else? Is there a pattern to this behavior?
- Who do you enjoy being with? Adults? Children? Creative types or more analytical people? When do you feel most “like you?”
- What feedback is most positive? When you reflect on feedback you’ve received, what makes you happiest? Is it a comment like, “You’re always on time”? Or, “You have such respect for our company protocol – showing up on time shows us you care about the company”? Look for other examples of times you have shared this same behavior – did you get similarly positive feedback?
- Design your legacy? At the end of your life, when those left behind reflect on your contribution to your community, company, team and society, what do you want them to say was your legacy? What difference did you make? Did you live authentically and let people know what you value and believe?
Start Your Authenticity Today
Authenticity requires great introspection and humility. No one is perfect – we are all flawed. We also cannot turn the clock back and un-do mistakes (or inauthentic behaviors) from the past.
We can, however, move forward and make changes RIGHT NOW to live more authentically. Focus on being genuine.
Stop listening to the scripts of what you should do/believe/want/love/think, and listen to that quiet voice in your heart that knows what is right for you, above all.
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Excellent article, Lida. I’m really enjoying seeing some of the themes emerging in this blogathon (thanks again for hosting it, Peter). Authenticity is certainly something to strive for, but it’s tough when we are exposed to so much conflicting ‘advice’. It’s sometimes even harder to advise clients in such an environment.
It’s especially nice to see that most of what I’m reading – including this article – is in line with what I believe. Either we’re all doing something right or we’re grossly misleading ourselves!
Richard Knobbs recently posted..Bringing sexy back: The Justin Timberlake guide to promotion
Yes, the emerging themes as you have pointed out Richard are great to see. So much awesome content already and so much more awesomeness to come!
Touche, Richard! With all the direction, advice and input we are given — starting when we are young — it’s hard to know what “authentic” is sometimes. When you get really quiet, ask the right, pointed questions, often we can listen to the voice inside. That voice is always right! Thank you for your comments.
What a great article. I really liked the depth you went into regarding authenticity. I have to wonder one thing though. I have big aspirations and goals, I have always felt that one should act and dress for the role they want. While I may be many years from my goals, I hope I am not being inauthentic because of that contrast of acting and becoming. Never a lie, but I perhaps don’t let loose and say things I might say among friends. Perhaps that is more image management, than branding.
Thank you for this article!
Best,
Todd Nielsen
http://www.asliceofleadership.com
Todd Nielsen recently posted..Got Leadership Challenges…Add Starvation, Dismal Odds of Success, & The Possibility of Death!
Hi Todd. I am sure Lida will jump in with a comment but I wanted to give my perspective for your question. I always tell people to think of ‘dialing-up’ or ‘dialing-down’ your personal brand based on the context, audience, environment, etc. I use the image of a dial from 0-10 here and I recommend to sit in the middle of this dial and in certain situations you will dial up your authenticity and others you will dial it down. At least in a multi-cultural setting this imagery has really helped people and I see it being equally powerful in any context. This is what I refer to as the ‘personal branding style-dial’
The ‘personal branding style-dial’ that is awesome. You have to write a future post on that. That makes complete sense and I like that example of dialing it up and down depending on the circumstance and the people you are with.
Thanks,
Todd Nielsen
http://www.asliceofleadership.com
Todd Nielsen recently posted..Got Leadership Challenges…Add Starvation, Dismal Odds of Success, & The Possibility of Death!
Thanks Todd. I spoke about this in the interview I recently had on World Talk Radio, Marketing Matters. http://www.worldtalkradio.com/worldtalkradio/vepisode.aspx?aid=62257
Thanks for your comments, Todd. Wardrobe, image and style are indeed a big part of personal branding, and finding the “authentic” you through fashion is an ever-evolving thing!
I have met and worked with image consultants who all struggle with this same issue. So, the good news is there is no universal “rule” for dressing authentically. The better news is that when you present yourself (image) in a way that is both genuine and appropriate to your target audience, the results are powerful. Your objective in image is to find consistency with your tone, posture and positioning — key to ANY branding effort.
For instance, I love sparkle. There. I said it! I love bling and things that reflect light. Being very tall, I have to watch that my presence is not overwhelming. When I’m on stage, I can play it up a bit. In person, too much sparkle can be overwhelming to my audience.
Dialing the individuality of your brand up/down as appropriate is perfect! Your goal is to build credibility and recognition for what makes you unique and valuable. Not stand out like a Vegas act.
Hope this answers some of your questions.
Loved the post Lida.
Oh yes authenticity is not easy. Authenticity is as tough as thought leadership.
Good observation that Armed forces have to encourage sameness (and discourage argument, otherwise they can’t function.)
I have not been good at spin too. A friend of mine Netra Parikh had posted, “Stressed, Depressed still Well dressed-Three signs of the corporate world”. Sadly except for few companies like Google, most of the corporate world is like that.
Dr Amit Nagpal recently posted..Turning Your Business to a Brand; with IMET Global
The Armed forces are a great example. I work extensively with US military veterans returning from service as they transition to civilian life/work. Image is a tough one for them!
Growing up in Hollywood, I’ve lived the pressure that “society” and media puts on us to fit in, assimilate and belong. Yet, authenticity is where our heart (and personal brand) soars! What a powerful message to tell people — especially young people learning to become themselves.
Thanks for sharing, Amit!
Hello Lida,
A Beautiful post indeed….
In fact being authentic, being yourself , is the beauty of Personal Branding! In the world full of Me-toos and corporate clones it becomes claustrophobic for one to survive. It’s a rare pleasure to come across people who are so content-yet so awesome-in being themselves, that it’s impossible not to draw inspiration from them..
“If You are you, nothing else matters; If You are not you, nothing matters.”
Tanvi Bhatt recently posted..How to create an ICONIC Personal Brand Signature
Love that quote, Tanvi! It is so much easier to be yourself, yet we believe that looking/acting/sounding like someone else is the way to go. Thank you for sharing!
Hi Lida,
I agree with everything posted above. It’s a great article. Peter assuring me that all he wanted from me was authenticity, was a huge help as I wrote my post for this blogathon (I’m not a personal branding specialist). Someone commented earlier that there is so much conflicting “advice” out there. That is so true but the interesting thing to me is that there are some very consistent themes emerging in these posts and one way or another, they are all talking about the importance of being true to who you really are. The more I read this month, the more clear I am. Authenticity is what is sustainable and real and what makes sense. Thanks for the great advice Lida.
Cheers,
Sharon
Sharon Gilmour-Glover recently posted..How To Hire The Right People
Thank you for your comments, Sharon. Authenticity is by far not easy to achieve. We often start and stop on the journey to being fully present and creating a meaningful and genuine personal brand.
I’m glad this article helped you and you enjoyed my writing!
Lida
Lida, lovely post about authenticity and a great conversation going on here.
I think Dr. Seuss made the point well when he said “Today you are you! That is truer than true! There is no one alive who is you-er than you!”
Here’s to being our genuine selves each and every day.
Thanks ~Debra
Debra recently posted..Is Your Copywriter Nosey?
Debra — That is so wonderful! Thank you for reminding me of that quote!!!
See you soon,
LIda
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